PBS KIDS PLAY! Classroom Edition FAQs
Need Help?
PBS KIDS PLAY! Customer Service is available toll-free at 1-888-727-8085 or by email.
Getting Started
How PLAY! Works
- 3. How do I get help on a specific feature or game?
- 4. How do I track each student's progress?
- 5. How do I limit how long each student can spend on the computer?
- 6. How does the program personalize to each student?
- 7. Can I access PLAY! from any computer?
- 8. Can I use the program if my classroom has no high-speed Internet connection?
- 9. How do I find games specific to each student's level?
Ordering
- 10. Can I evaluate PBS KIDS PLAY! as a resource before purchasing the program for my classroom?
- 11. What is an Activation Code?
- 12. Can I purchase with a credit or debit card?
- 13. Does PBS accept purchase orders?
- 14. What are the payment terms for a purchase order?
- 15. Can I keep the child profiles with their history, saved games, and rewards after my account expires?
Activating Your Account License
My Account
Key Features
- 24. How do I search for specific activities?
- 25. Can students save their favorite games or activities?
- 26. How does the program track my student's progress?
- 27. Can the program recommend games based on my student's progress?
- 28. Do students get rewards for passing game levels?
- 29. Can my students save their favorite projects?
- 30. Does the Classroom Edition run on interactive whiteboards?
Technical FAQs
- 31. Do I have to install any software or hardware?
- 32. What kind of hardware do I need?
- 33. What kind of software do I need?
- 34. What kind of network is required?
- 35. What is the Adobe AIR version?
- 36. What does it mean when the Clock Cursor appears on the page?
- 37. Why do the games load slowly on my computer?
- 38. What does it mean when I get an Internet Connection Error?
- 39. What does it mean when I get a Server Communication Error?
- 40. Why does the Video look choppy?